Refund & Cancellation Policy

This policy explains how subscriptions and purchases work at WeTradePro, LLC (“WeTradePro,” “we,” “us”). It is part of our Terms of Service.

Subscriptions and renewals

Paid plans are recurring subscriptions billed automatically each period (monthly or annually) through our payment processor until you cancel. By subscribing, you authorize these recurring charges.

Cancelling

You can cancel anytime from your account settings or by contacting us. Cancellation stops all future charges and takes effect at the end of your current billing period; you keep access until then. We do not provide prorated refunds for the unused portion of a billing period.

Refunds

• Subscriptions: charges for the current and past billing periods are generally non-refundable. If you believe you were charged in error, contact us within 7 days and we will review it in good faith.
• Digital indicator files: one-time indicator purchases are delivered immediately as digital goods and are non-refundable once downloaded.

Free trials

If we offer a free trial, you will not be charged during the trial and may cancel before it ends to avoid any charge. If you do not cancel, the plan converts to a paid subscription at the end of the trial.

Price changes

We may change subscription prices with prior notice. Changes never affect a period you have already paid for, and your founder/locked-in rate is honored as described at signup.

Billing problems and chargebacks

If something looks wrong, please contact us first. Most issues are resolved quickly. Filing a chargeback without contacting us may result in suspension of your account.

Contact

Billing questions? Contact us at support@wetradepro.com.